Effective Date: September 8, 2026
Last Updated: September 8, 2026
This policy explains how WinQ AI Labs, Hyderabad, India delivers the WinJob services purchased through https://winjob.pro. Contact shafi.khan@gmail.com for delivery or access support.
Digital services only
WinJob provides online interview-preparation libraries, practice material and AI-assisted features. Delivery takes place through your WinJob account. We do not ship physical products, use a courier or charge physical shipping fees for these services.
When access begins
Paid access or purchased credits are made available to the account associated with the purchase after the payment provider confirms successful payment and WinJob verifies it. The access period, included courses, features and allowances are those shown at checkout and in your account's billing information.
A bank debit or an open checkout window alone does not confirm delivery. Pending payments, failed verification or delayed payment confirmation can delay account access. Do not repeat a payment simply because access has not appeared; first check your billing information and contact support if needed.
Using your purchase
Sign in with the WinJob account used for the purchase and open the relevant course or feature. You need an internet connection and a supported web browser. Purchasing a plan does not transfer access to an unrelated account.
Recurring subscriptions continue according to their billing terms unless cancelled. Fixed-term access lasts for the purchased period and does not automatically renew. Credit packs add the allowance shown at checkout, subject to the conditions displayed there.
Missing access or delivery problems
If payment appears successful but the purchased access or credits are missing, email shafi.khan@gmail.com. Include the account email, payment or order reference, date, amount and the course or feature you expected to access. An error message or screenshot can help identify the issue.
Do not include full card numbers, CVV, passwords or one-time passcodes. We will check the payment and account records and assist with the delivery issue. Any remedies required by applicable law remain available.
Availability and service interruptions
Online access can be affected by maintenance, internet connectivity, provider delays or technical incidents. If an interruption affects your purchased service, contact support. We do not promise uninterrupted availability or a delivery deadline that has not been stated at checkout.
Related policies
For renewal cancellation or a payment review, see the Refund and Cancellation Policy. The Terms and Conditions govern access to the Service, and the Privacy Policy explains how information is handled.